JOB TITLE: Senior Housing Programs Manager
REPORTS TO: Deputy Chief of Programs
SCHEDULE: Monday-Friday (9:00am-5:30pm)
LOCATION: Los Angeles, CA, Meadow at Melrose and Nova Transitional Housing, On-site
STATUS: Full-time, 40 hrs/wk, Exempt
DRIVER POSITION: Yes [if yes, please reference driving policy]
SALARY: $78,000 Annually
ABOUT US
Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.
SPY is a unique social impact agency that values community collaboration, and a deep commitment to the wellbeing of youth. If you have the skills, passion, and collaborative spirit, join our growing team.
ABOUT THE ROLE
As a member of the leadership team, the Senior Housing Programs Manager oversees innovative housing programs serving youth experiencing homelessness across multiple sites in Los Angeles. This role leads program operations, supervises housing-focused case management services, ensures strong grant and contract performance, and helps connect young people to safe housing, supportive services, and long-term stability through trauma-informed and youth-centered care. The ideal candidate is a collaborative and mission-driven leader who is passionate about empowering young people and creating equitable pathways to housing and independence.
WHAT YOU’LL DO
- Manage, administer, oversee and provide support to the daily operations and delivery of SPYs Housing programs.
- Establish and maintain appropriate policies and procedures as required; updating them annually.
- Ensure that program activities comply with all relevant legislation and professional standards
- Assist in organizational development, programmatic grant proposals, and the development and monitoring of program budgets.
- Ensure compliance of all programmatic personnel management including scheduling, record keeping, time-activity reports, and performance evaluations of program staff and contractors
- Prepare monthly reports for agency leadership to evaluate and assess programmatic achievements regarding goals and outcomes.
- Conduct appropriate and comprehensive follow-up to all incidents and issues relative to youth, and the Housing program staff and volunteers.
- Oversee the collection and maintenance of records on the clients of the programs through HMIS and CiviCore for statistical purposes according to the confidentiality/privacy policy of Safe Place for Youth.
- Perform community outreach and collaborative engagement to increase and expand available shelter & housing opportunities for TAY.
- Collaborate with Service Planning Area (SPA) partners to actively promote referral housing, medical, mental health, substance-use referral linkages, engage in resources and share best practices.
- Promote SPY’s strategic initiatives to roll out housing partnerships appropriate for program portfolio
- Manage move-in completion of new housing opportunities identified, overseeing project implementation.
- Identify legislative changes that impact SPY stakeholders, specifically federal, state, and local funding opportunities. Promote current housing best practices for TAY within the Los Angeles region Continuum of Care.
- Lead performance management for all team members including coaching, disciplinary processes, and assurance that department goals and deadlines are met.
- Provide trauma-informed strengths-based supervision and professional development for supervisees.
- Other duties as assigned to support the mission of the organization.
