Office Administrator

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1!  We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why you'll LOVE Sagent

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! 

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. 

Sagent powers servicers and consumers. You power Sagent!

About the Opportunity: Sagent is looking for an Office Administrator to support our Headquarters located at the Cypress Waters Business Park located in Coppell, Texas. This role maintains the pulse of the office and keeps our workplace running smoothly by supporting employees and leaders, coordinating vendors and deliveries, and ensuring the office is stocked, welcoming, and organized. This position involves minimal physical filing and is primarily focused on office operations, administrative support, and providing a great on-site experience for employees and visitors.

This role is a full-time, in-office position.

Your Day to Day at Sagent:

• Reception & Front Desk: Serve as the first point of contact—greet and assist visitors, answer and route calls/emails, and ensure a professional, welcoming experience.
• Badge System & Visitor Access: Support the office badge/visitor process, including welcoming guests, coordinating access as needed, and following site procedures.
• Office & Breakroom Supplies: Own inventory for office and breakroom supplies; place orders, restock, and coordinate deliveries to keep the office running day to day.
• Scheduling & Conference Rooms: Coordinate meeting logistics and conference room bookings; help prevent scheduling conflicts and ensure rooms are set up for success (as needed).
• Administrative Support: Provide general administrative assistance including document support, light scanning/copying, basic data entry, and maintaining organized digital records.
• Mail, Shipping & Deliveries: Receive and distribute mail and packages; coordinate courier pickups/drop-offs and manage incoming deliveries.
• Facilities & Vendor Coordination: Coordinate with building management and vendors for service requests, repairs, and general office needs; help keep shared areas professional and functional.
• Administrative Coordination: Provide light support with invoices, expense tracking, and simple spreadsheets, as needed.
• Office Events & Visits: Help coordinate on-site office events (team meetings, celebrations, etc.) and support visit logistics, including light travel coordination when needed.
• Executive & Administrative Support:
• • Provide administrative and light executive assistance to senior leaders (SVP-level) as needed.
  • Support calendar management and meeting coordination, including scheduling, room setup, and occasional visitor logistics.
  • Expense report preparation and filing

We’d love it if you had:

• Bachelor’s degree in Business or relevant discipline with 1 - 2 years of experience in a related field. Experience will be considered in lieu of a degree.
• Working knowledge of office operations, procedures, and vendor coordination.
• Proficiency in Microsoft Office (especially Outlook and Excel) and comfort learning new tools.
• Strong time management skills with the ability to multitask and prioritize in a fast-paced office.
• High attention to detail with a proactive, solutions-oriented approach.
• Excellent written and verbal communication skills and a professional, customer-service mindset.
• Strong organizational skills and follow-through.
• Ability to identify opportunities to improve office processes and employee experience.