Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Director - PMO, will be responsible for leading and optimizing our PMO function on a global scale, driving client satisfaction, and ensuring the success of international client partnerships. They will provide strategic leadership, manage a diverse team of PMO professionals, and develop and execute initiatives to enhance client experiences and maximize client success worldwide.
Director - PMO
Education : Bachelor's degree or any acceptable degree in business administration, healthcare management, or a related field
Experience : 12+ years experience in related field. Prior hospital experience and/or Revenue Cycle outsourcing vendor experience preferred
Roles & Responsibilities :
- Director PMO is typically a senior-level leader who oversees the entire PMO function within an organization.
- They are accountable for aligning project objectives with the company’s strategic goals and ensuring that projects are executed effectively. Are the operational leaders who are responsible for the day-to-day management and implementation of processes and methodologies.
- They oversee project managers and ensure that projects are delivered on time, within budget, and according to quality standards.
- They play a key role in providing administrative support to the PMO team and project managers.
- They maintain project documentation, track resource schedules, coordinate meetings and training, and assist with budgeting and financial tracking. The Project Management Office (PMO) serves as a central hub for project oversight, governance, and support, ensuring that projects are executed effectively and aligned with business objectives.
- They provide recommendations on investment and system design.
- Work with other departments to ensure the system meets their needs.
Skills :
- Proven experience in senior leadership roles within PMO or account management, with a focus on strategic planning and execution.
- Demonstrated success in leading and developing high-performing teams, with a track record of achieving business objectives.
- Exceptional interpersonal and communication skills, with the ability to build trust, influence, and collaborate at all levels of the organization.
- Strong business acumen and strategic thinking, with the ability to drive client success, identify growth opportunities, and navigate complex client relationships.
- Excellent problem-solving and conflict resolution abilities, with a customer-centric approach.
- Proficiency in CRM software and other relevant tools.
- In-depth knowledge of the healthcare industry, including its trends, regulations, and best practices.
- Advanced Knowledge of Microsoft Office (Outlook, Excel, Word and PowerPoint).
- Drafting SOWs for new work/ scope expansion for SVP and legal review. Collaborating with various teams (Operations, Marketing, Business Excellence, HCT) to draft presentations for pitching new services and scope expansions.
HyderabadIndia
