SAH Pharmacy Technician II

SUMMARY:
Working under the day-to-day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking.
Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required.
The job requires excellent communication skills and a desire to work in a fast-paced environment.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences
Patient and Community Focus and Collaborate
RESPONSIBILITIES:
KEY RESPONSIBILITIES:
Works under the supervision of:
Pharmacy Leadership
Career Ladder Criteria (as applicable by site):
Performs Hazardous Compounding
Performs batch sterility tests
Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement
Assists in revising training materials
Demonstrates Intermediate skill performance by performing at least one of the following
Intermediate Purchasing Skills
Decentralized Pharmacy Services
Medication Histories
ADC optimization
Ordering/ Receiving
Assists with receiving order from wholesaler
Scans in delivery
Properly inventories/stickers delivery to ensure all items are received
Confirms that each med is scannable. Involves pharmacist when appropriate
Helps to maintain proper stock levels of drugs, supplies and solutions by Informing in writing, the need for an item when it is getting low
Repackages medications from bulk to unit-dose when necessary
Compounding
Performs calculations for dosing, unit conversions, admixture volumes
Prepares clean room and sterile products area for daily use
Follows clean room policies and procedures
Prepares low and medium risk sterile and non-sterile compounds
Complies with Universal precautions and uses Aseptic technique when compounding
Inventory Management
Checks expiration dates in and outside the department
Credits and debits patients if meds reordered or returned
Resolves missing medication issues
Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas.
Ensures all medications are properly labeled
Properly disposes of medications, hazardous substances, sharps
Properly identifies and returns expired meds eligible for credit
Assists in semi-annual inventory activities as needed
Fills Medication Orders
Receives labels and orders, and is able to accurately select proper drug, dosage form and strength
Accurately retrieves medications from ADC fill list
Neatly organizes filled meds for checking.
Accurately retrieves medications as requested at the window
Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, tackle boxes in preparation for pharmacist to check.
Accurately fills OR Machines
Delivers medication
Performs routine rounds to patient care areas and units in timely manner
Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested.
Updates machines with current date for drug
Outdates meds in ADC at each delivery to machine
Returns meds from the floors when need
Fills Automated Dispensing Cabinet (ADC)
Under stands process of loading and unloading
Fills ADC accurately by consistent use of scanner when required
Loads meds in a neat precise manner without overfilling pocket
Is able to trouble shoot minor equipment issues with ADC
Is able to reboot equipment as needed
Communication
Uses exceptional customer service skills/communication to resolve issues
Answers phones and triages phone calls that need a pharmacists
Communicates well with nursing and other staff outside of the pharmacy department
Professionalism
Maintains a high degree of professionalism within and outside the department
Maintains excellent working relationships with others
Dresses professionally
Maintains a neat, clean and organized work area
Represents the Department of Pharmacy and acts as liaison if needed when outside the department
Complies with HIPAA policies
Supports the training of new staff
Manages time effectively and prioritizes accordingly
Maintains Logs
Responsible for the daily accurate documentation of logs including but not limited to : refrigerators, hood cleaning, eye wash
Reports any omissions or errors
Handle Controlled Substances
Understands the importance of excellent record keeping, accuracy and handoffs when dealing with Controlled Substances.
Immediately reports any concerns/discrepancies to pharmacist or supervisor
Management of Time and Resources:
Completes work assignments within an acceptable time frame.
Uses time and resources to the best possible advantage for successful completion of job responsibilities.
Develops and maintains efficient working relationships.
Is reliable in respect to attendance.
Is Reliable in respect to punctuality.
Recognizes the importance of team efforts and partners with others to achieve positive outcomes.
Quality:
Is part of a team effort to ensure quality services.
Offers creative solutions or alternatives to issues or concerns.
Produces quality results.
Continually strives to improve the quality of work. Accepts responsibility for all work performed and takes appropriate corrective action as needed.
MINIMUM QUALIFICATIONS:
REQUIRED QUALIFICATIONS:
Written and oral communication skills
Basic math needed for compounding
Ability to work in a team environment
Ability to problem solve
Ability to provide a high level of customer service to patients, visitors, and staff
Performs gloved fingertip and media fill test as required.
Is cooperative in interactions, treating customers with courtesy, respect and compassion.
Is patient when responding to questions and answers questions appropriately.
Responds to requests in a timely manner.
Handles interruptions in a skillful way.
Maintains a professional appearance and demeanor.
Strives to prevent/resolve customer concerns to the customer's satisfaction.
EDUCATION:
Is responsible for maintaining licensure CPhT and State registration as required

Pay Range:

$21.29-$31.10

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721

Work Type:

1300 - 2130, 1430 - 2300

Work Shift:

Evening

Driving Required:

Yes

Union:

1199 Seiu United Healthcare Workers East