Product Support Analyst/Tech Writer

• Travel Required: Yes - 25% of the time
• Minimum Clearance Required: Secret
• Clearance Level Must Be Able to Obtain: None

SAIC seeks an experienced and energetic Principal Product Support Analyst / Technical Writer to directly support the modernization of the space launch ranges, meeting mission requirements, providing range capabilities, and supporting the Assured Access to Space (AATS) mission. The overarching purpose of the program is to perform system modernization and digital transformation projects that will enable the acceleration of the space launch cadence to enable the Spaceport of the future. This position is located in Santa Maria, CA.

Job Responsibilities:

• Write, edit, and maintain user guides, Technical Orders and Contractor Furnished Equipment Notice (CFEN), following MIL-STD and MIL-PRF requirements.
• Conduct technical data updates for Technical Orders (TOs), Work Unit Codes (WUCs), engineering drawings, and other controlled documents.
• Generate, upload, and maintain technical data using Windchill and related data management systems.
• Experience with product structures, engineering documentation, and sustainment engineering activities.
• Translate complex engineering data into clear, concise instructions for operational personnel.
• Coordinate peer reviews and validation/verification events with stakeholders.

Qualifications

• Bachelor's and ten (10) years or more of related experience; master's and eight (8) years or more experience; PhD or JD and five (5) years or more experience.  Experience will be considered in lieu of a degree.
• Experience Working in Adobe FrameMaker.
• Experience delivering multiple simultaneous modernization initiatives.
• Demonstrated proficiency in communicating with customers to fully understand operational requirements; and in translating those requirements into project plans and performance measures.
• Familiarity with mission-critical, data network operations, maintenance, and sustainment.
• Must have secret clearance.

About Us

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.