HireFT
Browse JobsHow it worksPricingSuccess Stories
    Back to jobs
    SA

    Saic

    Information Technology

    Service Desk Technician

    Aberdeen Proving Ground, United StatesOn-SiteFull-timePosted 2mo ago
    All Saic jobs

    Job description

    SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Aberdeen, MD.  Work is performed on site.

    Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.

    Job Responsibilities:

    • Provide Tier I and Tier II technical support for hardware and software.
    • Recommend system modifications to enhance the usability of Information Systems and network resources.
    • Route and escalate requests to Tier III and other teams for quick customer issue resolution.
    • Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems.

    Job details are sourced from the employer's original posting.

    Open job posting
    SA

    About the company

    Saic

    SAIC is a technology integrator providing solutions and services to the U.S. government.

    View all Saic jobs
    Industry
    Information Technology
    Open roles
    987

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.