Systems Administrator

• Travel Required: Yes - 10% of the time
• Minimum Clearance Required: TS/SCI
• Clearance Level Must Be Able to Obtain: None

SAIC is seeking a Systems Administrator to support the Automated Message Handling System (AMHS) located at MacDill Air Force Base in Tampa, FL. This role will provide specialized administration, maintenance, and operational oversight in accordance with the SIE OPORD and DoD secure‑messaging requirements. AMHS Administrators must possess strong analytical, troubleshooting, and communication skills, along with deep technical knowledge of Government messaging infrastructure, enclave configurations, and cross‑domain messaging workflows. Because AMHS is a mission‑critical enterprise system supporting TSOCs, Components, and strategic/tactical communications, administrators must demonstrate proficiency in secure messaging protocols, system continuity, and rapid fault isolation.

AMHS Administrators monitor, maintain, and control mid‑range application servers hosting AMHS services, ensuring message delivery, routing integrity, and system availability. They review and interpret system operating instructions, validate configuration baselines, and execute system manipulations in accordance with established procedures to sustain operations during hardware, software, or messaging‑queue failures. Administrators coordinate closely with software engineers, cybersecurity personnel, Vendor and DISA PMO when system anomalies require changes to configurations, routing logic, or operational sequences. They maintain detailed operating records, message‑flow performance logs, user accounts and system‑health reports to support compliance and audit readiness.

The Systems Administrator will be responsible for but not limited to the following duties:

• Install, configure, and maintain AMHS operating system software, patches, and upgrades across messaging servers and supporting infrastructure.
• Troubleshoot and resolve hardware, software, and message‑flow issues such as routing failures, queue corruption, and delivery anomalies.
• Monitor server performance, message throughput, storage usage, and system health to ensure optimal operation.
• Conduct backups, recovery actions, and continuity‑of‑operations procedures to maintain message retention and system resilience.
• Build AMHS servers and integrate enclaves while ensuring compliance with DoD messaging standards and SIE configuration requirements.
• Support virtual components used by AMHS operators and message center personnel.
• Develop and maintain Standard Operating Procedures (SOPs) for AMHS administration, workflows, and enclave configurations.
• Provide system administration for environments hosting complex databases, routing tables, configuration controls, and system interfaces.
• Create, maintain, and troubleshoot AMHS user accounts and application‑specific anomalies.
• Maintain file servers, network access, and connectivity; document and resolve performance‑impacting issues.
• Support identity management functions including AD/GAL sync, account provisioning, and role‑based access controls.
• Provide directory services support (DNS, GPO, AADC, ADFS, DFS, Domains & Trusts, Sites & Services) that underpin AMHS authentication and routing.
• Support PKI functions (digital signing, encryption, certificate management) and resolve PKI‑related issues such as middleware or certificate failures.

Qualifications

Required Education:

• Bachelor's degree and five (5) years’ experience; additional four (4) years’ experience can be considered in lieu of degree

Required Clearance: 

• Must possess an active TS/SCI security clearance with the ability to maintain; US Citizenship required

Required Skills: 

• Must be DoW 8140 compliant under the Work Role Code 451 – System Administrator - Intermediate level or higher
• Minimum 4 years as a Systems Administrator, OR 8 years supporting complex end‑user desktop and mobile device environments, preferably within secure DoD or Government enclaves

Required Certifications:

• Must be 8570 IAT II Certified

Desired Skills:

• MCSA relevant to AMHS work area
• AWS SysOps Administrator Associate

Desired Certifications:

• VMware Certified Associate (VCA)
• VMware Certified Technical Associate (VCTA)
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified Associate relevant to work area
• Microsoft 365 Certified: Messaging Administrator Associate
• Nutanix Certified Professional

About Us

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.