Care Support Specialist

Position Summary 

At Salt + Light, our commitment to fostering belonging and community is at the core of everything we do, and case management plays a pivotal role in this mission. We are seeking a dedicated Care Support Specialist to provide comprehensive case management services to our neighbors residing in Tulare County. This role is integral to embodying our core values of dignity, compassion, and love. The Care Support Specialist is deeply committed to supporting individuals on their journey toward stability and healing, serving as a beacon of hope and assistance in their lives. Working in close partnership with our neighbors and the Neighbor Care Department team, the Care Support Specialist is responsible for assessing individual needs, crafting personalized service plans, and facilitating access to vital resources and support systems. As a key member of the Neighbor Care Department, the Care Support Specialist embraces collaboration within a multidisciplinary team, ensuring that neighbors receive holistic care and support as they transition from the streets to their new homes. This role requires a profound dedication to our mission and a compassionate approach to empowering those we serve.

Essential Duties and Responsibilities 

In addition to the listed duties and responsibilities, others may be assigned. ? Mission Leadership 

? Represent Salt + Light and its mission externally to donors,

community leaders, partnering organizations, local businesses, affiliated boards, and committees.

? Develop and maintain positive and dependable relationships with our neighbors experiencing homelessness, homelessness advocates and organizations, donors, volunteers, and the media.

? Promote a culture of compassion and love and ensure interactions are kind, inclusive, and empathetic.

? Case Management 

? Conduct comprehensive assessments of neighbors' needs, including engaging in empathetic and thorough assessments of neighbors' needs, prioritizing housing, healthcare, employment, and social support while fostering trusting relationships.

? Collaborate closely with neighbors to co-create individualized service plans, nurturing a sense of community and establishing realistic goals for housing stability and self-sufficiency.

? Foster a supportive and caring environment through ongoing case management support, ensuring consistent check-ins,

compassionate referrals to community resources, and steadfast advocacy on behalf of neighbors.

? Engage neighbors to access vital services, such as housing assistance, healthcare, mental health support, substance abuse treatment, and employment opportunities, promoting autonomy and dignity.

? Forge strong partnerships with external service providers, including housing agencies, healthcare providers, and social service

organizations, fostering a sense of community and collaboration in delivering holistic care and support.

? Maintain meticulous records of neighbors' progress and interactions, demonstrating accountability and respect for privacy while

upholding organizational and funding requirements.

? Actively participate in team meetings, case conferences, and training sessions, contributing to a culture of continuous learning, collaboration, and mutual support within the Neighbor Care Department.

? Advocate passionately for neighbors' rights and needs within the broader community, addressing systemic barriers to housing and social services and championing inclusivity and equity.

? Stay abreast of local housing resources, community programs, and social service initiatives, serving as a knowledgeable and reliable source of information to effectively support neighbors and promote community integration.

? Events 

? Attend and represent the organization at all special and fundraising events