Change Management Specialist

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Change Management Specialist to join our team and drive our relationships with hyperscale clients to new heights.

Salute Benefits That Put You First 

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.

• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

About the Role

The Change Management Specialist supports data center operations by creating and managing technical procedures and ensuring all changes are clearly communicated and properly documented.

Key Responsibilities

• Create and maintain technical procedures (MOPs, SOPs, EOPs)
• Work with engineers and operations teams to document processes and changes
• Ensure all changes are tracked in ticketing/CMMS systems
• Communicate change updates to clients and internal teams
• Support continuous improvement of processes and documentation
• Maintain and update procedures throughout their lifecycle

Required Qualifications

• Experience working in a data center or critical facilities environment
• Basic understanding of MEP systems (Mechanical, Electrical, Plumbing), including power and cooling infrastructure
• Experience creating or maintaining technical procedures (SOPs, MOPs, EOPs, or similar documentation)
• Strong written communication skills with the ability to create clear, accurate technical documentation
• Ability to communicate effectively with clients and cross-functional teams regarding change activities
• Proficiency with standard tools such as Microsoft Word, Excel, and Teams

Preferred Qualifications

• Experience with change management or change control processes in operations environments
• Familiarity with ticketing or CMMS systems (e.g., EnCompass, ServiceNow, UpKeep)
• Experience working with critical infrastructure systems (UPS, generators, HVAC, cooling systems)
• Experience in data center operations, facilities, or engineering environments

Physical Requirements

• Ability to work in a data center environment, including standing, walking, bending, and lifting up to 50 lbs
• Ability to climb ladders and access equipment in elevated areas
• Comfortable working in environments with varying temperatures, noise levels, and outdoor conditions
• Good manual dexterity and vision to safely work around equipment and follow safety protocols
• Valid driver’s license, as required