Operations & Demand Planning Coordinator – D2C

Position Summary

The D2C Demand Planning & E-Commerce Operations is responsible for orchestrating demand forecasting, inventory health, and online catalog execution across direct-to-consumer digital channels

Role and Responsibilities

Who are we?

Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.

Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible.

We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation.

Join us at Samsung and find your opportunity to do what you can't.

Looking for more? Visit our website www.samsung.com or our career page HERE!

Key Job Responsabilities

- Build and maintain end-to-end demand forecasts for the D2C channel by synthesizing historical trends, sell-in/sell-out patterns, and commercial inputs to maximize SKU availability and service levels.

- Optimize stock replenishment and Days of Inventory (DOI) across product categories to eliminate stock-outs while mitigating excess inventory and aging stock depreciation.

- Manage online catalog operations, campaign launches, and live pricing governance to eliminate discrepancies and guarantee flawless promotional execution.

- Analyze channel- and SKU-level sales performance against targets, partnering with digital marketing and sales teams to accelerate sell-through for underperforming lines.

- Drive consensus in S&OP forums by translating market risks, inventory constraints, and sales projections into concrete operational supply plans.

Requirements

· Bachelor’s degree in Industrial Engineering, Supply Chain, Business Administration, Economics, or related quantitative discipline.

· 4 years of experience in demand planning, e-commerce operations, commercial planning, or supply chain analytics within consumer electronics, retail, or fast-moving consumer goods (FMCG)

· Advanced technical proficiency in Microsoft Excel and demonstrated use of BI platforms (Power BI, Tableau) or ERP system

· English Advanced

Skills and Qualifications

Why is Samsung Electronics the place to be?

Join a Global Team: Work with a dynamic and diverse team, constantly interacting with different cultures.

Tackle Big Challenges: Our history is built on overcoming challenges and striving for excellence. Join us in pushing the boundaries of technology and innovation.

Shape the Future: Collaborate in an open, innovative environment where your ideas come to life, creating products that redefine the future.

Make an Impact: Contribute to groundbreaking technologies that improve lives and support communities worldwide. At Samsung, your work truly makes a difference.

Benefits:

·        Comprehensive health and wellness programs

·        Professional development opportunities

·        Global networking and collaboration

At Samsung, we want you to be yourself! We prioritize fairness and will never request personal information unrelated to the selection process, such as marital status, age, gender, religion, or political opinions.

[For Samsung Electronics Employees Only - Job Requisition Number: R122110]

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