Job Title
Sales
Department
Eastern Europe Business Team, Sales Support Group
Time Type
Full time
Role Summary
• LBS, Square/ Settle Coordinating
• Sales Support activities
• Customer and account management
• Operation of sales processes and systems
• Cross-functional collaboration and information hub
Key Responsibilities
Tasks
Sales Support activities
- Collaborate with sales representatives to carry out tasks necessary for sales.
- Support tasks required for new sales, such as pricing, preparing presentation materials for clients, and reports.
- Support operational setup tasks upon securing new clients.
- Manage customer service for existing clients.
Customer and account management
- The function handles customer inquiries and requests promptly, managing issues such as orders, returns, and complaints to enhance customer satisfaction.
- Customer and account information is accurately maintained in the system, and account status is monitored to ensure stable business relationships.
Operation of sales processes and systems:
- Operates and manages core sales processes, including order handling, credit control, invoicing, and returns, minimizing errors and improving efficiency.
- It maintains data quality in sales systems and tools and proposes process improvements when necessary.
Cross-functional collaboration and information hub:
- The role coordinates communication with marketing, logistics, and finance to ensure consistent execution of sales strategies and activities.
- Market trends, promotion results, and customer feedback are consolidated to provide insights that support sales strategy development.
Another tasks:
- Monitoring, and supporting internal processes
- Developing internal processes
- Answering questions posed by customers and solving problems
- Support all of the Eastern EU branch
- Use internal systems
Requirements
Qualification: College/ University degree,
High proficiency in Korean and English
At least 1-3 years experiences in similar position
Other skills: Computer skills (Microsoft Word, Excel), flexible, and good problem solving ability, good communication skills in Chinese, Korean and English (both written and oral), independent and precise work.
What We Offer
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