Animal Care Team Lead

Animal Care Team Lead (ACTL) Supports Animal Care Team Manager (ACTM) by providing direct leadership and oversight to the Animal Care Team in order to ensure team tasks are completed accurately, thoroughly and in a timely manner.  The Animal Care Team is one of the largest teams at SFAS and serves as support across all areas of the shelter, the ACTL must contribute a flexible open-minded approach to solving the unexpected challenges that arise across an organization as large and complex as SFAS.

PRIMARY AREAS OF RESPONSIBILITY / ESSENTIAL FUNCTIONS    

Animal Care Team

• Supervises general Animal Care Team members throughout the shelter.

• Ensure the training of Animal Care Technicians in all aspects of job responsibilities to include but not limited to cleaning of animal living spaces, general janitorial tasks, maintenance of public dog parks/staff use only yards, and feeding of animals.

• Oversees and coordinates training requirements for new team members, interacting with other department leadership as needed.

• Ensures Animal Care Team compliance with all SFAS policies and procedures (not limited to):

Nutrition and feeding of animals in our care

Cleaning animal living environments

Medical Isolation protocols

Enrichment protocols

• Familiarity with the SFAS operational policies and procedures, including the personnel/team member manual.

Santa Fe Animal Shelter Supplies and Equipment

• Regularly evaluates the condition of the buildings and equipment to ensure good condition and working order, immediately reporting any needs to the appropriate department.

• Works with the ACTM to monitor expenditures throughout the year to ensure the department stays within budget.

• Animal care supply ordering, ensures that all needed supplies are available and in good working order at all times.

Cross-Functional Collaboration

• Collaborates with the Human Resources staff and/or the ACTM to administer timely reviews and progressive disciplinary action for poor job performance or policy violations.
• Coordinates Animal Care Tech support with the ACTM to support SFAS Compassion Services program with communal cremations and cleaning of the freezers as needed.
• Works with ARC and Clinic teams to ensure current SFAS intake processes are being thoroughly and accurately implemented.
• Ensures support for the transfer process including but not limited to the intake procedure/loading/unloading/cleaning vehicles/equipment.
• Regularly communicates with ACTM needed to ensure accurate representation of the Animal Care Technicians to the shelter as a whole.
• Regularly communicates behavioral or medical concerns about particular animals in our care to the proper staff member, including entering appropriate notes into Chameleon.