Advanced Road Technician

Heavy Equipment Service Technician

ABOUT THE ROLE

As part of the America’s team, Sany Construction Equipment Dealer is seeking an experienced Advanced Road Technician for an equipment dealership located in the Pennsauken, NJ area.  Willingness and ability to travel extensively within the greater Philadelphia and New Jersey area. The Advanced Road Technician will be responsible for performing complex diagnostics, repairs, and maintenance on a wide range of construction equipment, including hydraulic, electrical, and mechanical systems. This position requires strong technical expertise, the ability to work independently, and leadership skills to mentor junior technicians. This role requires store service and travel to customer sites to perform on-site maintenance and repair work. The ideal candidate will possess the ability to work independently, and excellent customer service abilities.

With current revenues over $500 million, SANY America continues to make strong progress and significant investments in the Americas market; the organization is now pursuing an aggressive growth strategy and is looking to move quickly beyond this initial platform and increase their market share.

KEY RESPONSIBILITIES

• Troubleshoot, diagnose and repair Sany and other makes of Industrial & Construction Equipment Perform advanced preventative maintenance and inspections to ensure equipment reliability and safety.
• Use diagnostic tools, software, and technical manuals to identify and resolve equipment malfunctions efficiently.
• Lead or assist in overhauls and major component replacements (e.g., engines, transmissions, final drives).
• Provide guidance and technical support to entry-level and intermediate technicians; serve as a mentor in the shop or field.
• Communicate effectively with Service Advisors and customers regarding repair needs, costs, and timelines.
• Complete accurate and detailed service reports, timecards, and warranty documentation. Identify and recommend additional services, repairs, or parts (upselling) that would benefit the customer’s equipment and operations.
• Provide on-site customer support, fostering strong relationships to drive repeat business and loyalty.
• Maintain a clean, organized, and safe work environment; comply with OSHA and company safety policies. Participate in manufacturer training programs to maintain certifications and stay up to date with the latest service procedures.
• Process paperwork after completion of each job.
  

REQUIRED QUALIFICATIONS

• High school diploma or equivalent; technical school or trade certification preferred.
• 5+ years of experience in diagnosing and repairing construction or heavy equipment. Proficiency in hydraulic systems, diesel engines, electrical diagnostics, and powertrains. Experience using OEM diagnostic software (e.g., Cummins Insite, Yanmar, SmartAssist, Caterpillar ET, John Deere Service Advisor, Komatsu Komtrax, or SANY software).
• Valid driver’s license; CDL or ability to obtain one is a plus.
• Ability to lift up to 75 lbs and work in varying conditions (shop and field).Strong problem-solving skills and ability to work independently or as part of a team.
• Welding and fabrication experience. Ability to train and lead less experienced technicians.
• Excellent customer service and communication skills.
  

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

• Onsite-Pennsauken, NJ
  

TRAVEL REQUIREMENTS

• Willingness and ability to travel extensively within the greater Philadelphia and New Jersey area.
  

COMPENSATION

Compensation will be competitive and commensurate with experience. It will include a base salary and other exceptional benefits.

• Medical, dental, and vision
• Paid Time Off
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Company paid STD and LTD benefits
• Life Insurance
• Employee Assistance Program (EAP)
  

EQUAL OPPORTUNITY EMPLOYER

SANY America is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local law.

DRUG AND ALCOHOL FREE WORKPLACE NOTICE

SANY America is an equal opportunity employer and maintains a drug and alcohol-free workplace consistent with applicable federal, state, and local laws. Applicants may be required to complete pre-employment screenings, including drug and/or alcohol testing, as a condition of employment where permitted by applicable law. Testing requirements, employment practices, and workplace policies may vary based on work location, position responsibilities, business necessity, workplace safety considerations, customer requirements, contractual obligations, and applicable regulatory standards.

SANY America complies with applicable federal, state, and local laws relating to marijuana/cannabis use, including applicable medical and recreational marijuana laws where permitted. However, applicants and employees are prohibited from being impaired or under the influence of alcohol, illegal drugs, or other prohibited substances while working, operating Company vehicles or equipment, performing safety sensitive duties, conducting Company business, or while on Company property, consistent with applicable law.

Certain positions may be designated as safety sensitive or subject to additional regulatory, customer, contractual, operational, or workplace safety requirements and may require participation in pre employment, random, reasonable suspicion, post-accident, return to duty, follow up, or other drug and/or alcohol testing programs in accordance with applicable federal, state, and local laws.