Data Operations Professional

Data Operations Professional

Location: Denver, Colorado

Employment Type: Full-Time

Work Style: On-Site Only (Hands-on technical leadership!)

Join the Team Powering the Nation’s Biggest Events

At Smart City Networks, we don’t just support technology—we power the connections that make the biggest events in the country possible. For more than 40 years, we’ve been the behind-the-scenes technology partner for convention centers, trade shows, and conferences—supporting over 3,000 events annually, from Fortune 500 product launches to global political summits.

With a national footprint and a team of more than 250 professionals, we provide the infrastructure and services that keep conversations going—securely, reliably, and at scale.

About the Role 

As a Data Operations Professional, you will play a vital role in managing the technical infrastructure that keeps events and venues connected. You’ll be responsible for overseeing data network operations, ensuring reliable connectivity, and leading on-site teams in planning and installation efforts. Your expertise in network technologies will enable seamless execution of events and permanent tenant services.

This is a hands-on technical role that requires a deep understanding of data networking, equipment management, and customer collaboration.

What You’ll Do 

• Lead the day-to-day management and configuration of data network equipment and services
• Work closely with the Operations Manager or General Manager to prioritize tasks for show installations
• Engage directly with show management to develop custom networking solutions tailored to event needs
• Oversee equipment inventory, asset management, and maintenance at assigned facilities
• Supervise on-site crews during installation, setup, and troubleshooting
• Attend pre-conference meetings to coordinate technical requirements with clients
• Support facility network infrastructure, ensuring optimal performance and security
• Monitor and resolve network connectivity issues efficiently and professionally
• Ensure fiber and copper network integrity, troubleshoot issues, and design Layer 2 networks
• Maintain Cisco network equipment, including configuration and troubleshooting
• Assist in Wi-Fi network troubleshooting and optimization
• Provide technical leadership and training to team members
• Perform additional duties as assigned

What You Bring 

• 1–3 years of experience in data networking, configuration, installation, administration, or maintenance
• 1–2 years of supervisory experience, preferably in event services or telecom
• Bachelor’s degree in Telecommunications, IT, or related field (or equivalent experience)
• Strong knowledge of physical data networks, including fiber and copper terminations
• Proficiency in Cisco technologies (IOS, IOS-XE, Nexus) and network infrastructure
• Experience with Extreme Networks switching and wireless products (preferred)
• Ability to troubleshoot Layer 1, Layer 2, and limited Layer 3 networking
• Familiarity with 11 Wi-Fi networks and troubleshooting methods
• Exceptional communication skills and ability to work with clients, vendors, and venue staff
• Certifications (Preferred): CCNA, CCNP, CWNA, Network+, Security+

Perks & Benefits 

We believe in supporting the whole employee—personally and professionally. Here’s what we offer:

• Medical, dental, and vision insurance
• Paid time off (PTO)
• 401(k) retirement plan
• Short- and long-term disability coverage
• Life and AD&D insurance
• Tuition reimbursement
• Employee wellness initiatives
• Supplemental accident and critical illness coverage

A Few More Things to Know

• This is an on-site role—you’ll be working directly at the facility.
• Some work in non-climate-controlled environments may be required.
• Employment is contingent upon passing a background check and drug screening.

Why Smart City?

We’re proud to offer more than just a job—we offer a place to grow. At Smart City Networks, you’ll gain valuable experience in the event tech industry, learn from skilled professionals, and be part of a team that thrives on collaboration and innovation.

We’re an Equal Opportunity Employer committed to building a diverse, inclusive workplace. If you need accommodations during the application process, please contact us at 702-943-6000.

Ready to take the lead in an exciting, fast-paced environment? Apply today and help power the connections that make incredible events possible.