Summary/Objective
The Front End Team Leader role ensures the front end of store smoothly operates. Supervises the Front End Team and housekeeping Team Members.
Duties:
- Set and achieve highest standards of retail execution
- Build positive work environment with outstanding team work, mutual respect, effective timely communication and exceptional morale
- Select, train, develop, mentor, motivate and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
- Effectively delegate and empower Supervisors and Team Members.
- Model and deliver outstanding guest service
- Follow through on all guest questions, requests and resolve concerns as needed.
- Maximize productivity, efficiency and productivity through proper scheduling.
- Achieve sales and labor targets.
- Follow and comply with all applicable procedures and regulations, including Weights and Measures, FDA, health and sanitation, Department of Labor, ADA, HAACP, OSHA and safe work practices.
- Ensure that Team Members operate and sanitize all equipment in a safe and proper manner.
- Ensure proper care and maintenance of all equipment.
- Keep all cases and shelves clean, well-stocked and properly rotated.
- Demonstrate advanced product knowledge; maintain awareness of new products.
- Leadership may assign other duties, not listed here.
Knowledge, skills and abilities
- Ability to work independently and meet deadlines
- Ability to prioritize tasks
- Ability to handle stressful situations
- Values diversity
- Ability to perform physical requirements of position
- Proper handling of knives and cutting equipment
- Ability to work well with others
- Good communication skills
- Ability to inspect product for quality and freshness
- Able to work flexible schedule based on needs of store including nights, weekends and holidays
Qualifications
- 3+ years or more experience in managerial experience
- Guest Service focused
- Knowledge of department product.
- Medium level computer skills
Working Conditions
- Walking, standing, bending and stooping for 8-10 hours a day
- Push, pull up to 50lbs
- Mental and physical dexterity
- Ability to climb ladders
- Iteration of duties
- Ability to taste, smell, feel and visually inspect food
- Unassisted lifting up to 50lbs or more
- Work in varying temperatures
