Job Title: NICE Developer
Location: Plano, TX
Duration: Full-Time
Job Description:
· 7 + years of relevant IT experience in NICE v3.1/4.1 systems (mandatory)
· Experience with call and voice recordings systems.
· Awareness of maintenance activities/health checks for NICE systems and NICE perform applications.
· Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used Monitoring / Scheduling tools.
· Experience in incident and problem management and the ability to identify cross functional or technical issues and trouble shooting skills.
· Ability to be flexible enough to work for extended hours and on weekends as needed to handle high priority issues, production recoveries, provide support to development & infrastructure releases.
Looking forward to hear & work with you soon.
Thanks & Regards
Mohammed Riyaz
Sarian Solutions, Inc.
an IT solutions company
Work: 732-790-2266 x 201|Fax: 732-790-0944
E: Riyaz(AT)sariansolutions.com | G: riyaz.ross(AT)gmail.com
W: www.sarianinc.com
Job details are sourced from the employer's original posting.
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