Creating and maintaining clear standard operating procedures, work instructions, job aids, operational guides, and process repositories for Future Bank Programme.
Working with SMEs and stakeholders to understand current-state processes, workflows, requirements, risks, and controls.
Translating current-state processes into future-state processes aligned with the new core banking platform.
Documenting future-state business processes using approved process mapping standards and tools.
Identifying process gaps, duplication, inefficiencies, and opportunities to improve how work is delivered.
Building trusted stakeholder relationships and communicate process information clearly to technical and non-technical audiences.
Job details are sourced from the employer's original posting.
