B2B - Sales Support Specialist (Korean Bilingual)

1. Account Development & Sales Execution

• Develop and manage relationships with retailers, distributors, and marketplace partners

• Identify new B2B business opportunities within beauty, skincare, and personal care categories

• Present product lines, pricing, and promotional programs to clients

• Manage the sales cycle from lead generation through contract execution

• Support line reviews and product launches in alignment with retailer requirements

• Attend trade shows, exhibitions, and client meetings as needed

2. Sales Operations & Retail Support

• Monitor purchase orders, shipment schedules, and delivery confirmations

• Track sell-in, sell-through, and inventory levels across accounts

• Coordinate product updates, pricing changes, and packaging revisions

• Support accounts receivable follow-ups and deduction management

• Ensure smooth collaboration between sales, marketing, logistics, and finance teams

3. Reporting & Data Management

• Prepare weekly and monthly sales reports by retailer, brand, and SKU

• Analyze sales trends and provide actionable insights

• Maintain accurate CRM and ERP records

• Track promotional calendars, markdown programs, and marketing initiatives

• Support demand forecasting and inventory planning

Required Experience

• Bachelor’s degree in Business, Marketing, or related field preferred

• 3–5 years of experience in B2B sales support, wholesale, or retail operations

• Experience working with major retailers (e.g., Costco, Ulta, Target) preferred

• Strong Excel skills (pivot tables, data analysis required)

• ERP or CRM experience preferred

• Exceptional attention to detail and organizational skills

• Ability to manage multiple projects under tight deadlines

• Strong written and verbal communication skills

• Korean Bilingual required

Preferred Experience (Beauty / CPG Industry)

• Experience in beauty, cosmetics, or consumer goods distribution

• Familiarity with retail programs (TPD, co-op, IMU, promotions, etc.)

• Understanding of sell-in vs. sell-through metrics

• Knowledge of inventory planning and deduction management

All your information will be kept confidential according to EEO guidelines.