- Account Optimization & Revenue Growth: Drive organic revenue growth within assigned key accounts by providing efficient transportation solutions and competitive pricing. Actively work to capture greater market share across existing customer networks and lanes.
- Rate negotiation: Research spot markets, lane trends, and equipment availability to negotiate competitive quotes, rates, and pricing solutions for prospects and customers.
- Carrier Sourcing & Capacity Procurement: Source, qualify, and build strong relationships with motor carriers (asset-based, owner-operators, and fleets) to match available capacity with customer freight daily.
- Shipment Execution & Tracking: Execute shipments from tender to delivery, dispatching carriers, confirming appointments, and utilizing real-time visibility tools (e.g., MacroPoint, MyCarrierPortal) to track progress and proactively resolve service issues.
- System Accuracy & Order Processing: Process customer order entries, update load details, and maintain accurate data within the TMS (e.g., Aljex) to ensure smooth workflows for operational execution and accounting/invoicing.
- Cross-Functional Collaboration: Collaborate closely with internal operations, senior management, and accounting to ensure customer needs are fully supported, service failures are escalated, and operational goals are met
Required Qualifications:
- Education & Experience: Bachelor’s degree preferred; only candidates with Carrier Sales Experience will be considered, full-cycle account management, or transportation operations experience.
- Technical Skills: Intermediate to advanced computer knowledge, including proficiency with standard desktop applications (spreadsheets, DAT, Highway and Saferweb) and comfort learning new logistics systems.
- Industry Tools: Hands-on experience with TMS platforms (e.g., Aljex), real-time tracking solutions (e.g., MacroPoint), and carrier onboarding tools (e.g., MyCarrierPortal).
- Sales & Negotiation: Proven track record in business development, cold calling, relationship building, and closing spot/contract pricing.
- Operational Skills: Exceptional organization, detail orientation, and ability to prioritize in a high-volume, fast-paced environment.
Preferred Skills:
- Active portfolio or background in developing new shipper accounts.
- Deep understanding of U.S. over-the-road transportation, market trends, regional lane capacity, and equipment types.
- Consistent history of achieving sales KPIs, margin targets, and high customer retention
All your information will be kept confidential according to EEO guidelines.
