E-Commerce Specialist (TikTok Shop) - Bilingual in Korean MUST

1. TikTok Shop Business Ownership & Performance

• Own end-to-end TikTok Shop business and drive GMV growth

• Monitor and optimize key performance metrics (GMV, CVR, AOV)

• Ensure overall account health, compliance, and platform performance

2. Affiliate, Agency & Partner Management

• Manage TikTok Shop agency and external partners

• Own affiliate strategy and performance optimization

• Collaborate with influencer marketing team to maximize sales

• Serve as the main point of contact for TikTok Shop AMs

3. Promotions & Campaign Execution

• Plan and execute TikTok Shop promotions

• Manage campaign setup and updates within OMS

• Align promotional strategy with inventory and sales targets

4. Inventory Planning & Fulfillment Operations

• Own sales forecasting tailored to TikTok Shop dynamics

• Monitor inventory levels and prevent stockouts

• Coordinate with 3PL for order fulfillment and issue resolution

5. Customer Experience & Fulfillment Coordination

• Coordinate with internal CS team on shipping-related issues

• Serve as the main point of contact with 3PL to resolve fulfillment and operational

issues

• Identify fulfillment-related inefficiencies and improve overall customer experience

• 3+ years of experience in e-commerce or marketplace account management

• Direct experience with TikTok Shop preferred

• Experience in beauty, skincare, or cosmetics industry preferred

• Strong communication skills with agencies, external partners and cross-functional

teams

• Fluency in both Korean and English required

• Strong ownership mindset with the ability to manage end-to-end operations

• Hands-on approach with the ability to execute and support strategic initiative

All your information will be kept confidential according to EEO guidelines.