- Provide tier 1 support for macOS devices, ensuring optimal performance and minimal downtime.- Configure, deploy, and maintain MacBooks using Kandji or other mobile device management (MDM) tools.
- Mostly provide MacBook device installation and/or uninstallation services
- Support and administer Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online.
- Manage user accounts, licenses in Azure AD and Microsoft 365 Admin Center.
- Troubleshoot hardware and software issues on MacBooks and escalate complex problems as necessary.
- Handle onboarding and offboarding of employees including provisioning/deprovisioning of hardware and software.
- Document support processes, maintain asset inventory, and ensure compliance with company IT policies.
- Collaborate with the broader IT team on projects and initiatives that impact end-user computing.
- Maintain accurate IT asset inventory, including tracking, assignment, recovery, and lifecycle management of devices.
Preferred Qualifications
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
We are seeking a Korean-English Bilingual IT / Cybersecurity Project Consultant to support IT consulting, cybersecurity initiatives, and enterprise technology implementation projects. This role is ideal for a highly organized professional with strong project coordination, documentation, and stakeholder management skills who enjoys working in a fast-paced consulting environment.