1) Planning & Scheduling
- Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations
2) Port & Terminal Coordination
- Gather departure information for containers and air cargo at ports, terminals, and airports.
- Monitor and confirm on-time departures from U.S. Ocean terminals and major airports.
- Coordinate terminal departure schedules with terminal operators and customs brokers.
3) Movement Monitoring
- Track ocean containers, rail intermodal units, and air shipments in real time.
- Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.
- Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).
4) Transload Warehouse Management
- Oversee Transload Warehouse (TW) capacity planning and utilization.
- Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate).
- Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.
5) TL OB OTR Dispatch Management
- Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).
- Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.
6) Partner & Stakeholder Communication
- Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
- Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.
7) Compliance & Documentation
- Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards.
- Maintain accurate records for audits and regulatory inspections.
- Perform other job-related duties as assigned.
8) Core Competencies
- Analytical Thinking: Translate large data sets into actionable insights.
- Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
- Communication: Communicate clearly and effectively with internal teams and external partners.
- Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
- Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.
1) Education
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
2) Experience
- Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
- Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required
- Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
3) Industry Knowledge
- Strong understanding of international air and ocean freight regulations, and customs procedures
4) Technical Skills
- Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).
- Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.
5) Language
6) Weekend work may be required.
All your information will be kept confidential according to EEO guidelines.
