Are you a detail-oriented Business Analyst who loves turning business needs into smart, actionable solutions? Do you thrive on collaborating with cross functional teams, translating complex requirements into clear functional specifications, and seeing your ideas come to life in real-world systems?
Join Shipco IT as an Associate – Business Analyst
We are seeking a skilled and detail-oriented Business Analyst to act as a vital bridge between business goals and technology solutions. In this role, you will analyze and refine business processes, identify opportunities for improvement, and help translate business needs into clear, actionable system requirements.
You’ll collaborate closely with cross-functional teams and stakeholders to ensure solutions are well-designed, practical, and deliver real business value. If you excel at problem-solving, communication, and driving successful outcomes in a dynamic environment, this position offers the opportunity to make a meaningful impact.
- Elicit, Analyze, and Document Requirements: Collaborate with business and IT stakeholders to gather, analyze, and prioritize business requirements and feedback. Translate these into clear use cases, user stories, functional specifications, and business requirement documents (BRDs).
- Solution Design & Implementation Support: Work closely with technical and business teams to design, document, and implement system solutions that align with business needs. Prepare requirement scope documents, mockups, and coordinate approvals during the solution design process.
- Process Analysis & Optimization: Evaluate and document existing business processes, develop process models and workflows, and recommend innovative and practical improvements to enhance operational efficiency and effectiveness.
- Risk Assessment & Prioritization: Assess risks and impacts associated with proposed solutions and designs, and effectively prioritize competing business demands to ensure project success.
- Cross-Functional Collaboration: Partner with cross-functional teams throughout the specification, testing, and implementation phases to ensure seamless communication and delivery.
- BRD Oversight & Query Resolution: Follow up on technical BRD preparation by IT teams, ensuring timely reviews and approvals while resolving any functional queries that arise.
- Testing, Validation & UAT Coordination: Support solution validation by delivering requirement walkthroughs, assisting in system testing and User Acceptance Testing
(UAT), and coordinating signoffs from business users to confirm solution readiness. - Ensure Quality Standards: Validate that developed solutions meet defined business and technical requirements, maintaining alignment with established quality standards.
- Documentation & Continuous Improvement: Maintain comprehensive business process and system documentation, including flowcharts, data models, and business rules. Stay current with industry best practices, tools, and methodologies to continuously improve analysis quality and project delivery.
- Bachelor’s degree (or higher) in Computer Science, Engineering, Business
Administration, or a related field with equivalent experience considered. - Minimum of 5 years as a Business Analyst with prior exposure to IT projects; experience in Shipping, Logistics, or Supply Chain is highly desirable.
- Hands-on experience in requirement gathering, functional documentation, stakeholder communication, and testing coordination, with the ability to translate business needs into actionable specifications.
- Strong analytical skills with the ability to interpret complex data and generate actionable insights; keen attention to detail in identifying and implementing improved workflows and solutions.
- Proficiency in tools and techniques such as UML, BPMN, use cases, Microsoft Visio,
JIRA, Confluence, and SQL; experience with data visualization (Power BI/Tableau) and API testing (SoapUI/Postman) is a plus. - Familiarity with Agile and Waterfall project management methodologies; Scrum
Certification is an advantage. - Excellent written and verbal communication skills, capable of engaging effectively with technical and non-technical stakeholders, business teams, and external partners.
- Strong documentation and formatting skills in English, with the ability to produce clear and well-structured requirement materials.
- Proven ability to work independently as well as collaboratively, maintaining professionalism and a positive attitude under pressure.
- Experience working closely with senior business analysts, product owners, or other key stakeholders for guidance, alignment, and best practice implementation.
At Shipco-IT, we pride ourselves on our vibrant and supportive culture.
- Exciting Work Culture: Join our friendly, supportive team and start making a difference from day one
- Innovate Logistics: Help improve global efficiency and shape the future of logistics
- Collaborative Environment: Work with leaders in the industry in a creative and open culture
- Growth Opportunities: Reach your full potential with abundant professional and personal development options
- Competitive Compensation: Earn a salary that reflects your skills and expertise
- Awards and Recognition: For outstanding performance or significant contributions to the company's success
Join Shipco-IT and be part of a team that’s shaping the future of the transportation and logistics industry.
