Senior Brokerage Representative - Remote

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Job Description:

The Bilingual (French/English) Senior Brokerage Representative is responsible for tariff classification, customs declarations, and regulatory compliance activities related to cross-border shipments. This role applies Canadian customs regulations, determines duties and taxes, and ensures accurate customs documentation.

Job Type: Full-Time / Permanent / Remote 

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)

Shift Hours: 8.30 AM to 5.00 PM (must be able to work a minimum of 40 hrs. per week)

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)

Work Location: Based in Canada

Hourly Wage: $23.04 per hour

Key Responsibilities and Duties

• Prepare and submit customs declarations, commercial invoices, bills of lading, and permits through electronic customs systems.

• Accurately classify goods using the Harmonized System (HS) to determine applicable duties, taxes, and tariff rates.

• Ensure customs declarations comply with laws and regulations issued by the Canada Border Services Agency (CBSA).

• Manage customer inquiries related to trade agreements and customs matters, and resolve disputes, inspections, or declaration rejections in collaboration with Canadian customs authorities to prevent delays and additional costs.

• Apply and adhere to current customs policies and procedures in accordance with regulatory requirements.

• Support the Team Leader in daily operations, including preparing detailed reports, distributing workload across the team, and assisting customers.

Requirements

• Proficiency in French and English (written and spoken) – Required (regular interactions with clients outside Quebec – 50%)

• Minimum 5 years of experience in customs operations - Required

• Minimum 3 years of direct product classification experience using HTSUS and customs regulatory resources - Required

• Customs Specialist (CCS) certification - Required

• Bachelor's degree or International equivalent - Preferred

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Expenses/Working Conditions

• Adhere to the company’s Appearance Guidelines.

• Vision, health, and dental benefits after three months of service.

• Overtime.

• Weekly Pay/ Direct Deposit- Every Friday.

• Immediate access to UPS ‘Employee Discounts’ upon hiring.

• Paid training.

• Pension Plan.

• Free Onsite Parking.

• Opportunity for advancement within a Fortune 50 Company.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.