IT and Administration Officer - (National candidate only)

Role purpose

The Administration and IT Officer ensures timely support for administration, office management (30%), and IT systems (70%) at the country office (CO) and extends this support to project and field offices. Key responsibilities include providing office and administrative support services, overseeing IT systems and network operations, offering helpdesk and troubleshooting support, ensuring IT security, and performing data/information backups in accordance with SCI standards and procedures. Additionally, the officer is responsible for capacity building. In the event of a major humanitarian emergency, the role holder is expected to work outside the normal role profile and adjust working hours as needed.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly such participate in the emergency response team and carry out responsibilities outlined in the ERT Operation Platform and/or assigned by the line manager.

Qualifications and experience

• Bachelor degree of Computer Science and Engineering or equivalent
• Certification of Office Administration or Public Administration
• Certification of Microsoft Certified IT Professional (MCITP) is a plus

Experiences:

• Minimum of 3 years of professional experience in the field of Information technology with a solid skill of system/ network administration
• Minimum 2 year practical experience in office administration, office management, and/or administration related roles and road safety management
• Demonstrate working experience with Microsoft Windows Server 2012/ 2016 and its network services such as Active Directory, DHCP, DNS, Print Server, File Server, WDS, WSUS, Microsoft Office 365 configuration as well as its collaboration tools
• Ability to train end-users the use Microsoft Office 365 features
• Technical knowledge in Virtualisation environment (Microsoft Hyper-V and VMware)
• Technical knowledge of cloud computing on Azure, AWS
• Demonstrate working experience with switch, router, VPN, firewall and PABX configuration i.e. on MikroTik, FortiGate…

Skill:

• Ability to plan and organize a substantial workload that includes complex, diverse tasks and responsibilities in both development and emergency contexts
• Strong, flexible, collaborative interpersonal skills with the ability to lead during through periods of change analytical, with demonstrated ability to make difficult decisions
• Ability to perform system administration tasks within network and server system
• Ability to priority workload
• Sound knowledge of system troubleshooting
• Demonstrate strong skills on client focus and customer service
• Passionate to learn new technologies for continuous self-development and effective personal work practices
• Willing to participates and cooperate with other team members in achieving team objectives, as well as shares expertise, knowledge, and information for the benefit of all
• Ability to relate with people through effective interpersonal and communication skills
• A commitment to the mission, vision and values of Save the Children
• Strong oral and written communication skills in English

Contract length: Unspecified Duration Contract (UDC).

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information:

Please apply using a cover letter and up-to-date CV in PDF as a single document and apply as below link. Please also include details of your current remuneration and base salary expectation.

SCI offers a competitive remunerative package, including both cash and non-cash benefits as below:

• International mentoring and professional development to support your growth and career aspirations
• Group personal accident insurance for staff member and in-patient health insurance for staff member and their dependents
• Provident fund (10%), seniority indemnity payment, 13th month salary, medical allowance, and phone card allowance
• 26 weeks full pay of maternity leave and 2 weeks full day of paternity leave
• Full Government public holidays and 18 days annual leave
• Working hour is 37.50 per week from Monday to Friday
• Flexible working hours

Save the Children is an equal opportunity employer, and our working environment is inclusive and accessible. Only shortlisted applicants will be notified for written test and interview.

For more information about Save the Children in Cambodia, visit our website: https://cambodia.savethechildren.net/careers

We need to keep children safe so our selection process includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.