Client Care Coordinator
KEY RESPONSIBILITIES
- Completes biopsychosocial assessments.
- Facilitates appropriate linkages for families to community-based services and coordinates services from multiple city agencies.
- Maintains a multi‐disciplinary team approach to service provision.
- Provides information and training to other members of the team around clients’ psychosocial stressors and needs to ensure positive outcomes for families.
JOB REQUIREMENTS
- Master of Social Work Degree from an accredited school of social work; Current licensure- LMSW within three months of hire date
- Knowledge in one or more of the following areas:
- Child and adolescent development.
- Mental health and Emotional/behavioral health.
- Parent-child relationships family dynamics and diagnostic classification.
- Strong expertise in strengths-based, solution-focused, and family-centered practice.
- Knowledge of guidelines, policies and regulations relating to child welfare, safety, permanency and well-being.
- Proficiency in Spanish or French a plus.
- Knowledge and experience working with diverse cultures and ethnicities.
- Candidates should also possess excellent written and verbal communication skills.
- Interview children and parents in shelter to complete an assessment and to determine an appropriate plan of action.
- Prepare children and parents to accept services.
- Make referrals, when appropriate, to governmental or not-for-profit agencies.
- Provide direct counseling services and/or outreach services; make referrals to other public agencies or community resources as needed.
- Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being.
- Serve as agency/program liaison to community agencies and/or groups.
- Provide clear written reports that capture family assessment findings and recommendations.
- Complete all documentation in a timely manner.
- Prioritize and visit the highest risk families who are in shelter to coordinate safety planning efforts in these households.
- Provide training, consultation, and coaching to shelter-based case managers.
- Required to work weekends, late nights, and schedule is subjected to change based on program needs.
QUALIFICATIONS
Education Requirements: Masters/MSW and LMSW required within three months of hire.
