Head of Strategic Operations & Optimisation

Job Summary

The successful role holder will be able to support and drive P&C Operations to

• Improve operational efficiency and cost performance, and most importantly improve our Turn Around Times
• Increase scalability and consistency of delivery in line with our global growth ambitions
• Launch  operational frameworks and governance allowing us to continually measure, adapt and improve.
• Proven track history in successful delivery of initiatives

Responsibilities

Key duties and responsibilities

Strategy & Operational Design

• Define and evolve the operational strategy aligned with overall business goals
• Design and implement operational frameworks, standards, and governance models
• Translate strategic priorities into practical, scalable operating models
• Ensure alignment between global strategy and regional/nearshore execution

Frameworks, Optimisation & Performance

• Drive standardisation and optimisation of processes across functions or locations
• Establish KPIs, performance metrics, and reporting frameworks
• Identify efficiency opportunities and lead cost optimisation initiatives
• Embed a culture of continuous improvement and operational excellence

People Leadership & Enablement

• Lead and develop a team responsible for operational design and execution
• Enable teams through clear structures, guidance, and governance
• Foster a high-performance, accountable, and collaborative culture
• Act as a strategic partner to senior stakeholders and functional leaders
• Act as local leader to drive alignment of P&C Objectives amongst the P&C Operations Community in Bucharest

Transformation & Change

• Drive adoption of new operating models and ensure sustainable change
• Manage cross-functional initiatives to improve scalability and agility

Qualifications

Required experience & competencies

Key Skills & Experience

• Strong experience in operational strategy, transformation, or consulting

• Proven ability to design and implement operating models and frameworks

• Experience leading large-scale optimisation or efficiency programs

• Demonstrated people leadership and stakeholder management skills

• Strong analytical, structured thinking and problem-solving capabilities

• Ability to operate at both strategic and hands-on execution levels

Required Education

• Minimum of a Bachelor’s Degree (or equivalent),
• Demonstrable and extensive leadership experience in an equivalent role, ideally within the (Re)Insurance industry

About Us

As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying “The Art & Science of Risk,” SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.

Working at SCOR means engaging with some of the best minds in the industry – actuaries, data scientists, underwriters, risk modelers, engineers, and many others – as we work together to find solutions to pressing challenges facing societies.

As an international company, our common culture is defined by “The SCOR Way.” Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.

SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.