Business Manager

The Opportunity

We’re looking for a Business Manager. This role is responsible for all aspects of office and clerical duties for residents and service team members.

What You’ll Do

• Provide initial face to face and telephone contact with residents, visitors, service team members and community partners

• Provide support to the community for all aspects of operations

• Manages all A/P, A/R, billing, payments, move ins, outs, resident increases and other financial controls

• Responsible for understanding policies, procedures and legislation related to regulatory compliance and standards

• Support Service Team members and leaders with scheduling, performance management, payroll and understands Collective Bargaining agreement

• All other duties as assigned

What You’ll Bring

• Minimum of two years relevancy experience in Seniors Housing or Hospitality, preference for Certification or Diploma in Administration

• Strong Communication Skills; both oral and written 

• Exceptional Customer Service and Conflict Resolution skills  

• Current CPR & First Aid Certification 

• Class G/Class 5 driver’s license with clear driver’s abstract (Applicable to Ontario/Alberta)

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated 

• Competitive compensation and benefits 

• Opportunities for leadership development and career growth

• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

• Covid-19 vaccination is mandatory

• Comfort using AI and other digital platform systems and tools to support daily work

• Clear Criminal Background Check, VSS and TB Test where required

#INDHP