Concierge

Part-Time, Hourly

Seasons Ponoka, 4004 - 40 St. Close, Ponoka, AB T4J 0A3 

The Opportunity

We’re looking for a Concierge. This individual will act as the first point of contact for guests of the community and is responsible for providing confidential clerical and receptionist duties associated with the daily operation of the retirement residence in a safe and efficient manner in accordance with the policies and procedures of Seasons.

What You’ll Do

• Answers telephone, greets visitors, and receives routine inquiries in person and by phone, relaying calls and messages to the appropriate service team members

• Receives incoming mail and co-ordinates distribution, and process’ outgoing mail 

• Provides services and interacts with residents and resident family members in a professional manner 

• All other duties as assigned

What You’ll Bring

• Basic knowledge and understanding of office procedures 

• Strong Communication Skills; both oral and written 

• Exceptional Customer Service and Conflict Resolution skills  

• Strong communication skills; both oral and written

• Ability to exercise tact and diplomacy in dealing with residents, service team members and guests.

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated 

• Competitive compensation and benefits 

• Opportunities for leadership development and career growth

• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

• Covid-19 vaccination is mandatory  

• Clear Criminal Background Check, VSS and TB Test where required