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    Securitas

    Security

    Service Coördinator

    Wilrijk, BelgiumHybridFull-time1+ yrs experiencePosted 1mo ago
    All Securitas jobs

    Job description

    What will you do?

    • Set up maintenance plans, UC’s/OLA’s, and the financial framework of contracts
    • Coordinate handover with Sales and Project Management for a smooth client transition
    • Implement and manage contracts within CSM and ERP tools
    • Actively participate in daily operations such as incident management, escalation management, and change control
    • Handle client onboarding and lead kick-off meetings to establish operational workflows
    • Monitor and evaluate service levels on a monthly basis
    • Identify improvement opportunities and support internal optimization initiatives
    • Maintain regular contact with client relationship managers and align with the SMO Manager

    What is expected of you?

    • A diplomatic approach and a strong customer-oriented mindset
    • Excellent communication skills across different levels
    • Ability to lead without formal authority, negotiate, solve problems, and remain resilient under stress
    • At least bilingual: NL/FR or FR/NL – NL/ENG – FR/ENG
    • A Master’s degree in a technical field or equivalent through experience is a plus
    • Technical knowledge of security technologies (access control, intrusion detection, CCTV, ICT) OR telecommunications (wireless, wired, etc.) with affinity/experience in ICT
    • ITIL Foundation certification or willingness to obtain it
    • Minimum 1 year of experience in Project Management, Service Management, Contract Management, or Account Management
    • Knowledge of legislation related to private and specialized security is a plus
    • Challenging role within a dynamic and professional company.
    • Comprehensive training program.
    • Competitive salary and benefits, including insurance, meal vouchers, etc.
    • Opportunities for career growth within our organization.

    We help make your world a safer place. Wij hechten veel belang aan onze waarden: integriteit, hulpvaardigheid en waakzaamheid. Bij Securitas zetten we diversiteit voorop. Wij moedigen iedereen aan te solliciteren ongeacht je afkomst, leeftijd, gender of culturele en religieuze achtergrond.

    Ons doel is om de wereld een veiligere plek te maken door onze klanten verschillende diensten aan te bieden zoals permanente bewaking, technologische oplossingen of training.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Securitas

    We’re Hiring: Security Officer  📍 Location: Cramlington, UK 💰 Pay: £13.80 per hour 📅 Hours: 50 hours per week – Monday to Friday, Day Shifts 🚗 Transport: Access to reliable transport is required, as the site has limited public transport during early starts 🎓 From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes! Grade: Site Based See a Different World. Where potential is seen and progress is nurtured. As a Security Officer at Securitas, you’ll do more than protect what’s important—you’ll empower people to thrive. Your presence will make others feel safe, welcome, and supported. Whether you’re patrolling key areas, managing gatehouse duties, or being the friendly face clients rely on, as a Security Officer  you’ll be an essential part of something bigger, every shift is a new chance to learn, grow, and make a difference. This isn’t just another job. It’s your opportunity to step into a role as a Security Officer where your potential is recognized, your contribution is valued, and your progress is supported every step of the way.

    View all Securitas jobs
    Industry
    Security
    Open roles
    2435

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