Quality Control Representative - Heavy Equipment/Specialty

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Review photos, documentation, and other claim materials to assess damage.

• Prepare detailed repair estimates using approved industry-standard software.

• Evaluate repair vs. replace decisions and determine appropriate parts usage.

• Assess whether vehicles are repairable or should be deemed salvage.

• Collaborate with repair facilities to process supplements and update estimates.

• Negotiate scope of repairs and pricing with repair facilities.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

• Supports the organization's quality program(s).

• Travels as required.

QUALIFICATIONS

Education & Licensing
High school diploma or GED required. Licenses as required.

Experience
Three (3) years of experience or equivalent combination of education and experience required to include at least one (1) year of heavy equipment experience.

Skills & Knowledge

• Thorough knowledge of operating heavy equipment

• Ability to understand and utilize appraisal software

• Excellent oral and written communication skills, including presentation skills

• PC literate, including proficiency in Microsoft Office products

• Analytical and interpretive skills

• Ability to work independently or in a team environment

• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

• Must be able to stand and/or walk for long periods of time.

• Must be able to kneel, squat or bend.

• Must be able to work outdoors in hot and/or cold weather conditions.

• Have the ability to climb, crawl, stoop, kneel, reaching/working overhead,

• Be able lift/carry up to 50 pounds

• Be able to push/pull up to 100 pounds.

• Be able to drive up to 4 hours per day.

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.