FSQ Performance Management and Lab Engineer

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At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani® Italian cheeses and ricotta, Président® specialty cheeses and butters, Kraft® natural and grated cheeses, Breakstone’s® cottage cheese, Cracker Barrel®, Black Diamond® cheddar, and Parmalat® milk. Our yogurt portfolio includes siggi’s®, Stonyfield Organic®, Brown Cow™, Oui®, Yoplait®, Go-Gurt®, :ratio®, Green Mountain Creamery®, and Mountain High®, along with a growing family of ethnic favorites like Karoun®, Gopi®, and Arz®.

At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.

Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a FSQ Performance Management and Lab Engineer based in Londonderry, NH. The Performance Management and Lab Engineer, will be responsible for providing the documentation and support of product quality and food safety compliance, to include existing product quality, new product quality design and food safety, consumer complaints, finished product specification, and quality and food safety risk assessments. The position will also play a key role in assuring documentation compliance for import and export as needed. Additionally, the Performance Management and Lab Engineer will collaborate with plant quality, other members of the corporate quality team, R&D, consumer relations, and external supply partners to align duties with the company's goals and values. The Performance Management and Lab Engineer will report to Corporate Industrial Quality Manager.

From your EXPERTISE to ours

Key responsibilities for this position include:

Laboratory Excellence

• Works closely with the Lactalis USA (LUSA) LAB Relays to implement Lactalis requirements.

• Ensure laboratory practices are properly documented and employees are trained.

• Harmonize lab practices across all Lactalis US Yogurt (LUSY) sites, share/train on Standard Operating Procedures (SOPs), Wis, and forms.

• Provides support to create and maintain lab equipment calibration.

• Conduct lab audits, produce lab audit reports and distribute internally in a timely manner.  Develop action plans to improve.

• Assess control plan and pathogen plan compliance and develop action plans with site to improve.

• Complete other monthly, quarterly, and annual reports about LUSY labs as needed

Industrial Quality & Performance 

• Supports facilities in investigating product complaints including root cause analysis and corrective actions to meet CPM objectives.

• Works with sites to plan and discuss regular performance reviews to review quality Key Performance Indicators (KPIs), address compliance concerns, discuss new projects and ensure that sites are effectively adhering to Lactalis standards, processes and specifications

• Ensures key KPIs are tracked, reviewed and corrective action plans are established when KPIs are not met.

• Ensure Quality is fundamental in execution of all work activities and work in compliance.

• Maintain a close partnership with LUSY internal plants and collaborate on continuous improvement activities.

• Alert senior management on major issues.

• Proactively share and promote best practices throughout the organization.

• Collaborate and partner with quality peers and plant management to achieve overall company objectives.