JOB SUMMARY:
The Activities & Swim Lessons Coordinator will develop, plan, organize and direct the activities programs for In-Shape. This role will monitor the quality and effectiveness of these programs on a regular basis ensuring the programs are profitable and managed to budget.
DUTIES & RESPONSIBILITIES – WHAT YOU WILL DO:
- Responsible for the development of all in-club activities programs. This includes growing, maintaining and executing current activities like Tennis, Swim and Pickleball
- Responsible for retention of club members through listening to our members needs and presenting ideas and solutions based on their member feedback
- Responsible for retention of club activity participants through listening to our members needs and presenting ideas and solutions based on their member feedback
- Plan, schedule, and execute all scheduled club activities, and backfill when needed as an instructor
- May be required to lifeguard and teach private and/or group swim lessons
- Plan, schedule and execute all marketing events
- Coordinate swim lessons at home club as well as other clubs as needed
- Create and maintain relationships with current and future event program vendors and partners
- Coordinate advertising efforts in advance of events through social media channels
- Manage club activities content on the club webpage
- Order supplies as needed and maintain inventory for club activities
- Responsible for administrative support for club activities
- Supervise kids summer programs and ensure the safety of children
- Act as the In-Shape local community liaison
- Responsible for managing club event planning and party rentals (birthdays, corporate events, etc.)
- Review Daily KPIs and identifies trends to find opportunities to improve
- Ensure successful execution of marketing programs at the club level to generate retention and conversion
- Work within established budgets and identifies areas for improved efficiencies. Decrease unnecessary and controllable expenses
- Lead and model In-Shape behaviors with their club core values – Deliver, Impact, and Inspire
- Participate in maintaining a safe, clean, well-run club
- Interact with members to gather feedback and support club team to deliver on our member experience
- Proactively creates and promotes effective working relationships with internal and external partners
- Partners club team to complete tasks thru leading be example to improve our member experience
- Assist with ensuring policies and regulations comply with OSHA regulations
- Lead and model In-Shape behaviors with their club
- Ensure club team members are modeling the In-Shape behaviors with our valued members
- Review club Social Media results to identify success and opportunities for improvement
Revised 02.2024
