Join our dynamic team as a Outside Parts Sales Representative, where your expertise will help drive customer satisfaction and support our commitment to excellence. This role offers an exciting opportunity to work in a fast-paced environment, providing essential parts and solutions to our valued clients while fostering long-term relationships.
Key Responsibilities:
Assist customers in identifying and selecting the appropriate truck parts and accessories Process sales transactions accurately and efficiently, including order entry and invoicing Maintain a thorough knowledge of Freightliner products, parts catalogues, and inventory Provide exceptional customer service by addressing inquiries, resolving issues, and offering technical advice Manage inventory levels, restock parts, and ensure the showroom and storage areas are organized Collaborate with service technicians and other departments to fulfill customer needs Promote parts sales through upselling and cross-selling strategies Keep accurate records of sales activities and customer interactions
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