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    Sentry

    Software

    Service Technician I

    Beaumont, United StatesOn-SiteFull-timePosted 1mo ago
    All Sentry jobs

    Job description

    Service Technician

    Reports to: Service Supervisor
    Location: Beaumont, TX

    Build Solutions. Support Customers. Make Things Better.

    At Sentry Equipment, our work helps customers operate safely, reliably, and efficiently. As a Service Technician, you will bring that commitment directly to customer sites by installing, starting up, maintaining, and repairing Sentry equipment.

    This is a hands-on opportunity for someone with strong electromechanical skills who enjoys troubleshooting, working independently, and helping customers solve problems. You will also provide preventative maintenance and training while building trusted customer relationships and supporting Sentry’s continued growth.

    What You’ll Do

    • Perform equipment installation, startup, repair, preventative maintenance, calibration, verification, and customer training.
    • Complete electromechanical assembly, complex tube bending, pipe threading and fitting, and electrical and signal wiring.
    • Read blueprints, schematics, P&IDs, and isometric drawings to determine connection points and equipment mounting locations.
    • Troubleshoot technical issues, identify solutions, make corrections, and clearly explain findings to customers.
    • Use established work instructions and follow required safety and operational procedures.
    • Partner with Service, Product Support, and Sales to deliver a positive customer experience.
    • Maintain accurate schedules, service documentation, customer reports, and expense reports.
    • Use HubSpot CRM, Epicor, and Microsoft Office to manage schedules, update information, communicate, and deliver reports.

    What You Bring

    • High school diploma or equivalent.
    • One to three years of experience in electromechanical assembly or a service-related field.
    • Strong electromechanical skills, mechanical aptitude, and troubleshooting ability.
    • Experience using common electronic test equipment and powered and manual hand tools.
    • Ability to read and understand technical drawings.
    • Strong customer service, communication, and organizational skills.
    • Initiative, sound judgment, and the ability to work independently.
    • A valid driver’s license with a driving record that meets company requirements.
    • Strong Microsoft Office skills.

    Additional Requirements

    • Ability to lift and carry up to 50 pounds on industrial catwalks and stairways.
    • Ability to work outdoors in a variety of weather conditions.
    • Willingness to participate in random drug screening.
    • TWIC eligibility and OSHA or MSHA credentials may be required based on the assigned region.

    Why Sentry?

    At Sentry Equipment, you are more than an employee. You are an employee-owner whose work directly contributes to our customers’ success and our company’s future.

    You will join a collaborative team that values reliable service, technical expertise, personal accountability, and continuous improvement. If you enjoy solving problems, working with your hands, and delivering a great customer experience, we would like to hear from you.

    Apply today and help us make things better, together.

    Sentry Equipment is an Equal Opportunity Employer.

    Job details are sourced from the employer's original posting.

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    About the company

    Sentry

    Sentry is a cloud-based error monitoring and performance tracking platform for developers. Its mission is to help developers write better software faster by providing tools to detect, diagnose, and resolve issues in real-time. Sentry serves over 100,000 organizations, including major companies like Disney, Microsoft, and Atlassian, empowering them to spend less time fixing bugs and more time building products. The company embraces a hybrid work model.

    View all Sentry jobs
    Industry
    Software
    Founded
    2011
    Open roles
    72

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