Segoso Caribbean is a Business Process Outsourcing (BPO) company that provides business support and customer experience services to international clients. The company operates in Jamaica and supports a range of industries, including financial services, telecommunications, healthcare, utilities, retail, and other service-based industries. Segoso Caribbean is part of Sequium Asset Solutions and provides services such as customer service, sales, account support, and collection services.
The 3rd Party Collection Agent is responsible for contacting consumers regarding delinquent accounts on behalf of a client.
The primary objective of the role is to communicate professionally with consumers, understand their circumstances, discuss outstanding balances, and work toward securing an appropriate payment or resolution in accordance with company and client guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Sequium Asset Solutions is a company focused on providing collection services and operational excellence. They offer competitive compensation, comprehensive benefits, and career growth opportunities.