3rd Party Collections Specialists (JAX, FL) (Telco)

3rd Party Collections Specialist – Paid Training + Bonus Opportunity (Jacksonville, FL) Telco Collections

Location: Remote

Schedule: Mon/Tues 10am–7pm Wed/Thurs 9am-6pm Fri 8:30am-5:30pm

Remote Opportunity: Remote

At Sequium Asset Solutions, were redefining what it means to be a leader in the debt collection industry. Through innovation, technology, and a people-first culture, we deliver best-in-class service and results for our clients. Our success is driven by four core values: Leadership, Training, Rewards, and Technology. At Sequium, we don’t wait for the future we create it.

Why Join Sequium?

We believe in rewarding performance and investing in our people. When you join our team, you’ll receive:

• $17–$20/hour + monthly bonus opportunities

• Paid training program

• Comprehensive benefits package

• Paid time off

• 401(k) with company match

• Employee referral program

• Tuition reimbursement

• Remote work

• A supportive, growth-focused work environment

What You’ll Do

As a 3rd Party Collections Specialist, you will manage and recover outstanding debts on behalf of client organizations, using your communication and negotiation skills to drive successful outcomes.

· Contact consumers regarding past-due accounts on behalf of clients

· Negotiate repayment plans and resolve outstanding balances

· Handle high-volume inbound and outbound calls professionally

· Investigating and resolving account disputes

· Analyze account histories to determine appropriate collection strategies

· Maintain accurate and compliant account documentation

What We’re Looking For

· Minimum 2 years of 3rd-party collections experience.

· Telco, Financial Services, Commercial, and/or Multi-Housing experience is a plus!

· Strong communication and negotiation skills

· Detail-oriented with a problem-solving mindset

· Ability to manage multiple accounts effectively

· Bilingual Spanish skills are a plus

Work Environment

• Professional, respectful, and team-oriented culture

• Opportunities for advancement and career growth

• Performance-driven rewards and recognition

We don’t just hire employees we invest in careers.If you’re motivated, goal-driven, and ready to be part of a company that values your success we want to hear from you.Employment contingent upon successful background check and drug screeningEqual Opportunity Employer (EOE M/F/V/D)