Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
Exceptional Talent Reserve
[ik-sep-shuh-nl tal-uhnt ri-zurv] / ɪkˈsɛp ʃə nl ˈtæl ənt rɪˈzɝv /
Noun
People who make you stop mid-interview and think, we need this person at Serval. There may not be a perfect req open, but the talent is undeniable. These are high-agency builders who raise our bar, move fast, and create leverage the moment they walk in. If you believe you belong at Serval, someone who will change the trajectory of the company, please apply.
Impact: Be a key player in shaping the success of our product and company.
Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
Culture: Join a culture that values innovation, ownership, accountability, and fun.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Serval is building the AI platform for IT teams. Their goal is to take on legacy players like ServiceNow by deploying AI agents to resolve IT issues instead of humans. Serval "automates the automation," using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows.