Overview
Are you enthusiastic about growing in a new career where your motivation and professionalism will be highly valued? ServiceLink, the leader in the mortgage industry, appreciates excellent communication and customer service skills and seeks an individual to fill the opening of Doc Auditor, a position which carries the important responsibility of processing and reviewing all closing related documentation to meet the requirements of the company, clients, vendors and borrowers. If you are a professional with high integrity and confident in your ability to manage confidential information appropriately, you may be the right person for this role. Apply now; this is an exciting time to join ServiceLink, a company dedicated to providing the training opportunities necessary for every employee to reach full advancement potential.
This is an in-office position at our Mon Township, PA campus.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
Responsibilities
- Review work-in-progress reports to ensure completion of assigned work.
- Assist and support the functions of other Doc Auditors as needed.
- Communication with outside agencies, clients and borrowers.
- Research and resolve discrepancies.
- Print reports from established databases.
- Maintain accurate records and logs.
- Review all documentation for 100% accuracy.
- Knowledge of client, vendor and borrower requirements.
- Perform duties and responsibilities in a timely manner.
- Maintain open communication with other team members and team leader.
- Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner.
- Proficient in ServiceLink operating systems and internal search engines.
- Adhere to company policies and procedures.
- Meet minimum production goals and quality requirements as set by management.
- Perform all other duties as assigned.
Qualifications
- High School diploma or equivalent required.
- Typing/Data Entry skills, 45wpm with a 95% accuracy rate.
- Possess good communication and customer service skills.
- Knowledge of Windows software applications.
- Knowledge of real estate terminology
- Review work-in-progress reports to ensure completion of assigned work. - Assist and support the functions of other Doc Auditors as needed. - Communication with outside agencies, clients and borrowers. - Research and resolve discrepancies. - Print reports from established databases. - Maintain accurate records and logs. - Review all documentation for 100% accuracy. - Knowledge of client, vendor and borrower requirements. - Perform duties and responsibilities in a timely manner. - Maintain open communication with other team members and team leader. - Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner. - Proficient in ServiceLink operating systems and internal search engines. - Adhere to company policies and procedures. - Meet minimum production goals and quality requirements as set by management. - Perform all other duties as assigned.
