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    ServiceNow

    Software

    Commercial Account Executive, CEE

    Wien, AustriaOn-SiteFull-time4+ yrs experiencePosted Yesterday
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    Job description

    The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the Central Eastern Europe region with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.

    What you get to do in this role:

    The Commercial Account Executive builds relationships within commercial-size clients while achieving quarterly and annual sales quotas for an assigned territory.

    • Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
    • Win new logos and expand existing customers
    • Partner with the marketing team to initiate marketing plans to increase growth
    • Qualify prospects and develop new sales opportunities and ongoing revenue streams
    • Arrange and conduct initial product demonstrations and presentations
    • Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams
    • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap

    To be successful in this role you have:

    • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
    • 4+ years of experience in a Commercial Account Executive (or equivalent) role within the SaaS industry
    • Experience achieving sales targets
    • Experience of working across CEE countries
    • Ability to work in a matrixed support organization and using multiple virtual specialists
    • Executive-level relationship management experience
    • Ability to provide transparency to sales process with excellent CRM hygiene
    • Travel: 30-40%
    • Knowledge of a CEE language is an advantage

    Work Personas

    We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

    Equal Opportunity Employer

    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

    Accommodations

    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

    Export Control Regulations

    For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

    From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

    Job details are sourced from the employer's original posting.

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    About the company

    ServiceNow

    Moveworks: Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world’s largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most Innovative Companies and Inc’s Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft’s 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Come join us! ServiceNow: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

    View all ServiceNow jobs
    Industry
    Software
    Founded
    2004
    Open roles
    613

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