Our Company
Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.
We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.
Ready to take the next step in your career? Join us as a Brand Marketing Admin and discover what you can achieve at Seven Retail. Read on to learn more!
Your Day-to-Day
- Monitor and report social media conversations, mentions, and brand sentiment.
- Manage customer inquiries, comments, and community interactions across social media.
- Coordinate social media content distribution according to the content calendar.
- Identify customer concerns, brand risks, and relevant audience insights for escalation.
- Collaborate with relevant PICs to resolve issues and maintain positive brand perception.
- Prepare regular social media monitoring and insight reports.
What We’re Looking For
- Diploma/Bachelor’s degree in Marketing, Communications, or a related field.
- Familiarity with Instagram, TikTok, and social media community behavior.
- Experience in social media management, community engagement, or customer service is a plus.
- Strong written communication skills in Bahasa Indonesia.
- Detail-oriented, responsive, and organized in handling multiple tasks.
- Strong problem-solving and critical-thinking skills.
