Drop Team Member

Basic purpose or function: Collect (drop) the Slot Machine Bill Validator Boxes and perform an accurate count of the content’s currency/tickets. Perform an accurate count of currency/tickets from the Table Games drop boxes.

Job Duties:

· Protect and safeguard the company assets.

· Provide exceptional Customer and Employee service as per the established standards and Casino procedures when performing all assigned duties.

· Adhere to all regulatory, Count Operations procedures, Minimum Internal Controls and safety rules.

· General maintenance /operating knowledge of all soft count equipment.

· With a Security escort: Remove and replace slot machine bill validating currency drop boxes (BVD) one slot machine at a time. Transfer all slot drop boxes to the cart to be taken and secured in the Soft Count Room.

· Run currency and tickets one slot drop box (BVD) at a time through the currency counter in the designated areas as assigned by Surveillance.

· Monitor currency and tickets for any issues such as counterfeit bills or fraudulent tickets. 

· Maintain and ensure legible accurate soft count documents.

· Use clear communication with Drop Team and Supervisor to exchange information and resolve issues of concern.

· Maintain a clean and safe working environment.

· Complete all other duties as tasked.

· Maintain confidentiality all times.

Job Qualifications:

· High School Diploma or equivalent.

· Minimum of 18 years of age.

· Strong customer service experience with direct guest interface.

· Some computer experience preferred

· Prior money handling experience preferred and basic math skills a must.

· Must be able to stand for long periods of time.

· Must be physically able to kneel or bend, lift 50 pounds

· Must be dependable, organized, detail orientated, and accurate.

· Present a clean, neat, and professional image.

· Must be able to work a flexible schedule if needed.

· Must complete Title “31” training.

· Must obtain a key gaming license.