· Resolves customer issues.
· Provides information regarding products and services.
· Answers phone with proper phone etiquette. Ability to work with different types of personalities in a professional, positive manner.
· Complies with company policies and procedures and maintains regular work attendance.
· Performs other duties as assigned.
Responsibilities:
· Liaison between customer/sales/various internal teams Process manual entry orders through AS400
· Direct communication with customer providing shipment status, product availability, account status, etc.
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
SGS is a New Jersey headquartered end-to-end Professional Services firm servicing a diverse Fortune clientele. SGS is a Equal Opportunity Employer and prides itself as a employee oriented organization that considers an ensemble of all employee satisfaction elements crucial to organizational and employee growth. We offer a complete range of benefit packages to our employees which includes but is not limited to paid vacations, holidays, personal days, medical insurance, 401K savings plan, life insurance, disability insurance and many other attractive benefits.