Retail Associate at the Shabby Fabrics Showroom

Looking for a retail job with work-life balance? This is it. At Shabby Fabrics, we offer a rare retail schedule with no late nights and guaranteed Sundays and Mondays off- along with competitive pay and excellent benefits.

Why You’ll Love This Role:

The Showroom Retail Associate is a key member of our retail team, responsible for creating an exceptional Showroom experience for every customer who visits. This role is highly hands-on and customer-focused, with responsibilities ranging from providing knowledgeable help on the sales floor to maintaining store cleanliness and completing purchases.

The ideal candidate is friendly, reliable, and proactive. Must be comfortable engaging shoppers, assisting with fabric selection, and pitching in with tasks during slower periods to support the overall business. This position is subject to a background check.

You will be a good fit if you can:

• Deliver warm, knowledgeable, and enthusiastic customer service that reflects the Shabby Fabrics brand.

• Help customers find fabrics, kits, notions, and other products, offering creative suggestions and guidance when needed.

• Assist with returns, exchanges, and basic issue resolution in a polite and professional manner.

• Follow store opening and closing procedures as assigned.

• Operate the cash register accurately, processing purchases, returns, and gift cards with attention to detail.

• Help receive, process, and organize new inventory, including unpacking, tagging, folding, and stocking products.

• Assist with merchandising by maintaining attractive displays and keeping products neat and well-stocked.

• During slower periods, proactively support inventory processing and organizing tasks (cutting, folding, replenishing stock, etc.).

Qualifications & Requirements

Experience: Retail or customer service experience preferred, especially in a craft, fabric, or specialty store environment.

Passion: An interest in fabric, quilting, sewing, or creative hobbies is highly preferred (hobbyists welcome!).

Skills:

• Strong communication and customer service skills

• Ability to multitask and stay organized in a busy environment

• Basic computer and POS familiarity (training provided)

Physical Requirements:

• Must be able to stand for extended periods

• Lift and carry up to 40 lbs

• Perform physical tasks such as stocking, cleaning, organizing, and fabric cutting

Perks & Benefits

• Competitive pay

• 401(k) with generous company match

• Major Medical, Dental, Vision, and Life Insurance (waiting periods apply)

• Paid Time Off, paid holidays, and paid breaks

• Employee discount (yes, you’ll want more fabric!)

• Referral program

• Employee Assistance Program

• Overtime opportunities available

• No nights + guaranteed Sundays and Mondays off

Job Type: Full-time
Work Location: In person