HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    SH

    Sharpsmart

    Waste Management

    Program Manager

    Kent, United KingdomRemoteContractPosted 6d ago
    View all jobs

    Job description

    This role leads the strategic contract management of Sharpsmart’s largest NHS contract, spanning six Trusts in the Kent Consortium.

     The post-holder will act as a commercial partner to the NHS, responsible for delivering outstanding customer outcomes, driving operational and margin improvement, and strengthening relationships at every stakeholder level — from Portering to Executive.

    The Program Manager will coordinate with internal specialists, field services, and the account coordination team to ensure high-performing delivery, account stability, and strategic positioning for contract renewal and growth.

    *This a maternity cover role - 9-12 months duration.

    What will you do?

    • Own the success of the Kent contract through strategic upsell, operational efficiencies, and consultative project delivery.
    • Build strong and embedded relationships across six NHS Trusts — from department heads to frontline users.
    • Lead contract governance, performance reviews, and stakeholder engagement plans.
    • Translate insight into deliverable initiatives that improve safety, efficiency, sustainability, compliance, and education.
    • Prepare and position Sharpsmart for contract renewal in 3 years, securing long-term continuity and value.
    • Lead monthly audits across all six Trusts to identify risks and opportunities for value creation.
    • Own and deliver monthly contract reviews with each Trust and the overarching consortium body.
    • Engage actively with subcontractors to explore and implement innovative solutions and service enhancements.

    What are your key responsibilities?

    • Stakeholder Management
    • Ongoing Auditing & Insight
    • Contract Reviews
    • Project Road-mapping
    • Service Coordination
    • Performance Monitoring
    • Savings & Margin Uplift
    • Retention & Growth
    • Standard Proposal Development
    • Innovation & Subcontractor Engagement

    What are we looking for?

    • Proven track record managing complex TWM customer accounts or similar sector partnerships.
    • Strong commercial acumen with ability to model savings, margin, and ROI.
    • Ability to build senior stakeholder relationships and navigate NHS/ICB governance structures.
    • Familiarity with clinical waste, infection control, or healthcare service environments preferred.
    • Collaborative and self-directed with high levels of ownership and accountability.

    At Sharpsmart, we're on an exciting journey as we continue to grow, innovate and strengthen our position as the UK's leading healthcare waste management partner.

    You'll join a business that values collaboration, accountability and continuous improvement, with opportunities to make a genuine impact for customers, colleagues and the healthcare sector.

    One Team. One Customer. One Purpose.

    Ready to build trusted partnerships, create value and help shape the future of healthcare services? We'd love to hear from you.

    Job details are sourced from the employer's original posting.

    Open job posting
    SH

    About the company

    Sharpsmart

    Sharpsmart is a leading provider of clinical waste management solutions, offering safe and compliant disposal services for healthcare facilities. They specialize in managing hazardous and infectious waste streams.

    View all Sharpsmart jobs
    Industry
    Waste Management
    Open roles
    20

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.