Platform is a new and deliberate idea at Shawbrook. Rather than every part of the bank solving the same foundational problems again and again, we are building shared platform services, the capabilities that everything else is built on. Done well, these foundations let our lending, mortgages, deposits and servicing value streams move faster, more safely, and at lower cost.
This role does two things at once. It leads delivery across four platform teams, and it shapes the platform model itself, how platform teams work, how the verticals consume them, and what good looks like for a foundational service. This is not a role that inherits a finished operating model. It is a role that helps define one.
Key Responsibilities
The teams you will lead - You will be accountable for the delivery outcomes of four platform teams:
Vault
Core banking on Thought Machine — the ledger and product engine the bank is migrating onto. Buy to Let is already live, with the wider migration underway.
Payments
The payments platform — moving money safely, reliably and at scale on behalf of every customer-facing product.
Customer
The shared customer capability — a single, consistent view of the customer that the verticals build on.
Accounts
The shared accounts capability — the foundational account services the rest of the bank consumes.
Together these are the foundations of the bank. Your job is to make them dependable, reusable and genuinely enabling — so the value streams can move faster because the platform is solid beneath them.
What you will own
Skills and experience
Helpful, not essential: exposure to core banking transformation (Thought Machine / Vault or comparable), payments platforms, or stand-up of a platform / shared-services operating model.
How you will lead — our cultural anchors
Building an amazing place to work is part of this role, not separate from it. A high bar and a great place to work are the same agenda: the strongest teams perform because they are safe enough to be honest and hold each other to high standards. You will set and uphold the anchors that define delivery at Shawbrook:
Where it leads
This is Level 3 of a clear five level delivery pathway. The step up from here is to Head of Delivery — translating strategy into delivery outcomes across a function, owning portfolio performance, and partnering with Product Officers and technology leadership. Shaping the platform model is exactly the kind of system level work that builds toward it. We invest in delivery careers, and we want this domain to be a place people choose to build one.
We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:
Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.
Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal.