Role & Responsibilities:
The Manager – Travel Desk will be independently responsible for all inhouse business travel requirements.
- Book business travel (air, car rentals, hotel accommodation, etc.) through online sites, communicating itineraries and updated reservation information to relevant employee(s), with prompt online and telephone support.
- Manage Business, Transit and Tourist Visas, travel insurances, and provide requisite support with other travel procedures whilst ensuring all reservations are completed and coordinated with internal teams in a timely manner.
- Coordinate end to end travel arrangements, typically involving multiple changes and destinations.
- Review and prioritize incoming travel requests in accordance with established standards and under the direction of the respective managers.
- Review, vet and ensure approvals/payment of vendor invoices, bills and reimbursement claims.
- Partner and coordinate with vendors, negotiate rates and drive corporate tie ups.
- Independently draft, coordinate and follow-up on proposals for hotels, travel itineraries, all travel-relevant documentation.
- Client / Corporate Guest Engagement and Management / Concierge services.
- Prepare and maintain MIS & Records keeping.
- Assist in planning and preparation of internal meetings, conferences and official functions and provide administrative support in coordinating requisite logistics for onsite & offsite events.
- Overseeing performance, attendance, duty rosters, uniforms, overall functioning of office boys, housekeeping security.
- Managing and stock-taking of office stationery and pantry inventory, vendor accounts, official expenses, bill payments and reimbursements.
Desired Skillset:
- Bachelor's Degree with 3+ years of experience in domestic and international travel coordination.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Strong written, verbal, and interpersonal communication skills in English, Bengali, & Hindi.
- Excellent negotiation and vendor management abilities.
- Proven ability to interact effectively with colleagues across all levels, prioritize workload, and meet deadlines.
- Proactive attitude, curiosity, and a willingness to learn and adapt in a dynamic environment.
