Kuala Lumpur
Field Service Engineer - Mech
YOUR OPPORTUNITY
Sidel is looking for an experienced Engineer. A career at Sidel opens the door to a global business environment full of opportunities for unrivalled growth where you can make a real difference. We believe in making Sidel a great place to work by empowering people and giving them the responsibility and the ownership to do amazing things.
YOUR MISSION
- Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications
- Properly handle, check and transfer equipment non-conformities
- Prepare Job Progress Chart and technical reports in reference to carried-out activities
- Ensure ultimate internal and external customer satisfaction
- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules
- Report after sales opportunities detected on Customer site
- Coach junior colleagues on the on-site behaviour, technical activities, troubleshooting and reporting deliverables
- Report to the ISM for team site activities for Global product support FSEs Level 2 & 3
- Support Global Product Training in the creation, update and revision of technical questionnaires related to FSE
- Qualification Program
- Act as "Assessor" of the FSE/s subject to qualification program during the practical assessment module, mainly at the customer site, releasing the relevant evaluation report on time/in full.
YOUR PROFILE
- 3 years experience in field activities
- Experience in the beverage industry
- Consolidated technical background such as Mechanical, Automation, Electrical or Process
- Knowledge of Sidel Portfolio is a plus
- Aseptic knowledge is a plus
- Able to travel (up to 90% in international environment)
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