To Perform Installation, start‐up until commissioning of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites. Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.
RESPONSIBILITY:
- Installation, Qualification & Testing and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications.
- Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures.
- Execute electrical work (e.g., cable wiring)
- Properly handle, check, and transfer equipment non-conformities.
- Prepare Job Progress Chart and technical reports in reference to carried-out activities.
- Ensure ultimate internal and external customer satisfaction.
- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan and customer rules.
- Report after sales opportunities detected on Customer site.
- Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables.
- Report to the Installation Site Manager for team site activities.
