First Point of Escalation: Serve as the primary point of contact for FSEs in case of any issues or challenges that arise on-site during interventions.
Intervention Preparation: Collaborate with the requester and the FSE to ensure all aspects of the intervention are well-prepared, including technical requirements, timing, and resource allocation.
Support to Planning Team: Provide the planning team with a list of FSEs suitable for specific interventions based on skillsets and availability.
Communicate Key Messages & Company Strategy: Act as a conduit for key messages and company strategies, ensuring that FSEs understand and align with the overall organizational goals.
Salary and Compensation Review: Conduct reviews of salary and compensation packages to ensure they are competitive and in line with company policy.
APA (Annual Performance Assessment): Set and monitor KPIs for FSEs, including conducting mid-year and end-of-year performance reviews to track progress and development.
In Case of Accident on Site: Lead the Root Cause Analysis (RCA) of any accidents occurring on-site, in collaboration with the HSE team, to identify preventive measures and ensure safety standards are upheld.
Leave Management: Oversee and manage FSE leave requests, ensuring that they align with workload demands and avoid operational disruptions.
Expenses Approval: Check and approve FSE expenses, addressing any discrepancies or deviations in collaboration with the finance team.
Post-Intervention Report Review: Review intervention reports to ensure completeness and accuracy of the data provided, addressing any gaps with the FSE.
Training Standards & Multi-Skill Development: Ensure that FSEs are continuously developing their skills, including multiskilling, to meet changing operational needs.
HSE Training Compliance: Ensure all FSEs are up to date with required Health, Safety, and Environmental (HSE) training and certifications.
Provide Necessary Tools / PPE & Monitor with Finance: Ensure that all necessary tools and PPE are provided to FSEs for their interventions and collaborate with the finance team to monitor and manage the associated costs.
Recruitment: Lead recruitment efforts to identify and onboard new FSEs, ensuring they meet the technical and cultural requirements of the company.
Feedback Collection & Action: Gather feedback from FSEs after interventions, addressing any concerns or issues raised to improve processes and working conditions.
Collaboration with Competence and Development Manager: Work closely with the Competence and Development.
Manager to ensure that FSEs are properly qualified and have the necessary skills for interventions.
Ensure FSE Occupation: Monitor the workload and ensure the optimal occupation of FSEs to meet business needs and individual career growth.
Job details are sourced from the employer's original posting.
